A Business Phone System Built Around Your Customers
Take calls from anywhere, record conversations, integrate desk phones and keep every customer interaction connected to your CRM.
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Professional Yealink Desk Phones
Professional desk phones powered by modern cloud technology — supplied and configured by Alpha Local.
Yealink Entry Office Phone
Simple, reliable business calling.
Yealink Executive Phone
Larger displays. Advanced calling features. Integrated CRM.
Yealink Wireless Headset Solution
Ideal for staff regularly moving around the office while remaining available for calls.
Not sure which phone is right for your business? Our team can recommend the best device based on how and where you take calls.
Every Call Becomes Part of the Customer Journey
Every conversation becomes part of the customer's complete history inside Alpha Connect — no manual data entry, no switching between systems.
Everything You Need to Stay Connected
Never Miss An Important Conversation
Call recordings are stored alongside customer conversations within Alpha Connect, so you can review important discussions anytime.
Traditional Desk Phones. Modern Cloud Technology.
Continue using professional desk phones while benefiting from cloud communications. Yealink hardware can be supplied and configured by Alpha Local.
Take Your Business Number Anywhere
Staff can answer calls from compatible devices while presenting the same business number — maintaining a professional image wherever they are.
Present a Professional Image
These features help businesses present a professional image and manage calls more efficiently.
Voicemail
Professional voicemail with email delivery.
Call Routing
Route calls to the right person automatically.
Business Hours
Set opening hours and after-hours handling.
Call Forwarding
Forward calls to mobile or other extensions.
Internal Extensions
Connect your team with internal extensions.
Call Queues
Manage high call volumes with queues.
Auto Attendant
Professional IVR menu for incoming callers.
Voicemail to Email
Receive voicemail as audio in your inbox.
Missed Call Notifications
Instant alerts when a call is missed.
Click To Call
Call customers directly from the CRM.
One Connected Platform
Every enquiry generated through Alpha Local's marketing services flows directly into the CRM, where calls, messages, appointments and payments are managed together.
Built for Local Businesses
Traditional Phone System
Alpha Local Phone System
Frequently Asked Questions
Modern Business Calling Starts Here
Bring your business communications together with a cloud phone system fully integrated into Alpha Connect CRM.
